Refund Policy

We are committed to ensuring your complete satisfaction with your purchase of SpexFetch. If the product does not meet your expectations for any reason, you may request a refund within 30 days from the date of purchase. Refunds will be limited to the amount you have paid for the product up to that point during the current subscription term.

Satisfaction Guarantee

We strive to provide a product that meets your needs and enhances your practice. If you encounter bugs or workflow issues, we would appreciate the opportunity to make it right. Allow us to provide one-on-one training or make enhancements to the product. In such cases, we are willing to extend the 30-day refund period to give us the chance to resolve any issues you may have. Please email support@spexbot.com to connect with our customer success team. We're an ambitious company breaking the norms and value the direction we receive from our wonderful power users. Your feedback is invaluable to us as we continue to improve and innovate.

Submitting a Return/Refund Request

To request a refund, please submit a return request form. After your request has been processed, you will receive an email confirmation. Allow 10-14 business days for the credit to appear on your statement. Before we issue the refund, you will need to uninstall SpexFetch from your device. Thank you for choosing SpexFetch by SpexBot. We are here to assist you with any concerns you may have.