SpexFetch Privacy Policy

Last Updated: 09/15/2024

Article 1. Introduction

1.1 Scope of the Policy:

This Privacy Policy (hereinafter referred to as the "Policy") governs your use of the SpexFetch software, a proprietary application developed and managed by Eyetrepreneur, LLC, doing business as SpexBot, located in Kansas ("we," "us," or "SpexBot"). This Policy outlines how we collect, use, and protect your data when you use our software.

1.2 Commitment to Privacy:

SpexBot is committed to protecting your privacy. We ensure the confidentiality and security of any personal data you provide or that may be processed during your use of our software.

1.3 Nature of Information Processed:

Our software may process various types of information, either provided by you directly or collected automatically through your use of the software. This Policy details the types of data we collect, how we use it, and how we protect it.

1.4 Acceptance of Terms:

By accessing, downloading, installing, or using the SpexFetch software, you agree to the terms of this Policy. If you do not agree to these terms, please do not use the software.

1.5 Revisions to the Policy:

SpexBot may update this Policy from time to time. We encourage you to review it periodically to stay informed about how we are protecting your data. Continued use of the software after any updates indicates your acceptance of the revised terms.

Article 2. Data We Collect

2.1 Data Collection:

SpexFetch software is designed to store and process data on cloud servers managed by SpexBot. We collect only the data necessary to provide and enhance the functionality of the software, ensuring a seamless user experience.

2.2 Types of Data:

The types of data we may collect include user inputs, interactions with vision plan websites, and any data derived from those interactions. This data is used to improve your experience with the software.

Article 3. Data Usage

3.1 Purpose of Data Use:

Data collected by SpexFetch is used solely to facilitate the software's functionalities and to enhance the user experience. We use this data to provide accurate search results and improve the service.

3.2 Cloud-Based Data Processing:

SpexFetch processes data securely on cloud servers. This allows us to manage and protect your data effectively. We ensure that data operations are conducted with the highest levels of security.

3.3 User Control:

Users have control over their data within the app, including options for managing, deleting, or backing up their data. SpexFetch provides tools to allow users to exercise this control easily.

Article 4. Data Security

4.1 Cloud Storage Security:

Data processed by SpexFetch is stored on secure cloud servers. We use industry-leading security protocols, including encryption, to protect your data from unauthorized access.

4.2 User Responsibilities:

While we take strong measures to protect your data, users are also responsible for securing their accounts. This includes safeguarding login credentials and using features like multi-factor authentication (MFA) to enhance security.

Article 5. Changes to Our Privacy Policy

5.1 Policy Updates:

SpexFetch may revise this Privacy Policy to reflect changes in our practices, technology, or legal requirements. All updates will be posted on this page.

5.2 Notification of Changes:

We will notify users of significant changes to this Policy through prominent notices on our website or via email.

Article 6. HIPAA Compliance

6.1 HIPAA Considerations:

SpexFetch recognizes the importance of complying with the Health Insurance Portability and Accountability Act ("HIPAA") where applicable. We take all necessary steps to ensure that any health-related data is handled in compliance with HIPAA standards.

6.2 Business Associate Agreement (BAA):

SpexFetch is willing to enter into a Business Associate Agreement (BAA) with users or entities that require it under HIPAA. This agreement outlines the responsibilities of both parties in handling protected health information.

Article 7. Contact Information

7.1 Communication Channels:

SpexFetch encourages open communication regarding any concerns or questions about our Privacy Policy or data practices.

7.2 How to Contact Us:

For inquiries, please contact our support and compliance team at perry@spexbot.com. We are committed to providing timely and thorough responses.

7.3 Feedback:

We welcome your feedback to help us improve our services and policies. Your input is invaluable in helping us maintain the highest standards of privacy and user satisfaction.